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Terms and Conditions
WallCannRewards Terms and Conditions
If you require assistance relating to any service or product purchase on WallCannRewards please email our Customer Support team on support@wallcannrewards.com
Terms and Conditions
WallCannRewards.com is owned and operated by WallCann Pty Ltd. (ABN 42 102 933 997)
Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). WallCannRewards.com reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.
Limitation of Liability
Any liability of WallCannRewards.com in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of WallCannRewards.com be limited to:
in the case of goods:
- the cost of replacing the goods;
- the cost of obtaining equivalent goods; or
- the cost of having the goods repaired;
in the case of services:
- the supplying of the services again;
- the cost of having the services supplied again.
Disclaimer
The information contained on the website is provided by WallCannRewards.com in good faith. To the best of WallCannRewards.com's knowledge, the information is accurate and current. However, WallCannRewards.com and its related bodies corporate, any of their directors, officers, employees, consultants or shareholders ("WallCann-Trader.com's Associates") do not make any representation or warranty as to the accuracy or completeness of the information.
WallCannRewards.com disclaims all representations and warranties,to the fullest extent permitted by applicable law, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. WallCann-Trader.com and WallCannRewards.com makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.
You expressly acknowledge and agree that WallCann-Trader.com and WallCannRewards.com does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and WallCann-Trader.com and WallCannRewards.com is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.
You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", WallCann-Trader.com and WallCannRewards.com will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website.
Advice Disclaimer related to Health Products
Professional advice/medical advice
The information contained on this site is general in nature and is not meant to substitute for the advice provided by your own doctor or other medical professional. No statement on this site or linked site is an endorsement of any particular product, or a recommendation as to how to treat any particular disease or health related condition. Your first contact if you have a medical problem should always be with your treating doctor or health professional.
For loss, damage or liability which cannot be excluded by a law of Australia, WallCann-Trader.com and WallCannRewards.com excludes its liability to the extent possible, and where such loss, or damage or liability cannot be excluded by a law of Australia, is limited, at the option of WallCann-Trader.com and WallCannRewards.com, to:
in the case of goods:
- the cost of replacing the goods;
- the cost of obtaining equivalent goods; or
- the cost of having the goods repaired;
in the case of services:
- the supplying of the services again;
- the cost of having the services supplied again.
Currency Disclaimer
Prices shown throughout the site are in US dollar and will be converted to Austrailian dollars at time of transaction.
All overseas purchases must be made in Australian Dollars utilising the exchange rate applicable at the time of processing your credit card details, and subject to the Australian banking system rules and regulations. WallCann-Trader.com and WallCannRewards.com has no direct control over this process and we are therefore only able to advise estimated conversion rates.
Privacy
All customer information is treated in accordance with our Privacy Policy.
Our Privacy Policy constitutes part of these Terms and Conditions:
WallCann-Trader.com and WallCannRewards.com would like to assure you that we take your information and privacy very seriously. WallCann-Trader.com and Rewards-Club is bound by the National Privacy Principles set out in the Privacy Act 1988 of the Commonwealth of Australia. This policy statement affirms our commitment to comply with those principles.
Information you provide us
For WallCann-Trader.com to process your order, we need information such as your name, email or contact number, delivery address and payment details. Other information will also be collected with your permission from time to time. This will normally include preferences such as likes or dislikes.
If you purchase goods and services from WallCann-Trader.com and WallCannRewards.com or create a membership account with us, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide WallCann-Trader.com or WallCannRewards.com with current, complete and accurate customer information when asked to do so by the website or an employee of WallCann-Trader.com or WallCannRewards.com.
Outside of information that you enter on the web site, WallCann-Trader.com and WallCannRewards.com also receives and stores certain types of information when you interact with WallCann-Trader.com and WallCannRewards.com, this is provided through the use of Cookies.
What are Cookies?
- Cookies are alphanumeric identifiers that are placed on your computer's hard drive through your web browser.
- Cookies enable our systems to recognise your browser and welcome you back to the Store.
- By disabling cookies, you will not be able to participate in some of the features offered by WallCann-Trader.com and WallCannRewards.com
- Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. As there are many browsers in the marketplace, the easiest way to change your settings is by searching for Cookies in your Help/Contents and Index option on your browser.
- We recommend that you leave your Cookies enabled otherwise, you will not be able to shop with us.
- Our cookies do not send us back any information about your computer or any other information on your hard drive.
How do we use the information?
Information that you have provided us will be used in the following ways:
- To improve your shopping experience
- To communicate to you new products and services and also at times, the opportunity to up take on special promotions or offers. You have the option to opt-out of this communication by replying to the communication with an unsubscribe message or to change your preferences and details through the My Account on WallCannRewards.com
- To communicate issues or opportunities regarding the business or operations of WallCann Pty or any of its associate organisations
- To generate a holistic but anonymous view of the WallCann-Trader.com and WallCannRewards.com customer base. This information allows us to analyse trends and demographics to help WallCann-Trader.com and WallCannRewards.com improve on the services provided
- It is important to note that WallCannRewards.com send communications to people who have "opted in" to receive email updates about products and special offers, and retain the right to inform our customers of changes in our business operations from time to time. We intend to honour our members' rights to privacy and do not set out to "spam" our members in any way. All emails sent include on "opt out" link.
Disclosing Your Information
- Third party companies and individuals have been engaged to perform functions on behalf of WallCann-Trader.com and WallCannRewards.com. Functions such as fulfilling and delivery of purchases, credit card payment authorisation, trend analysis, marketing and promotions, but all information will only be used to perform their appropriate functions and not for other usage.
- WallCann-Trader.com and WallCannRewards.com will disclose information to appropriate authorities to comply with any law; enforce or apply the Terms and Conditions; or protect the rights or any users of the Website. WallCann-Trader.com and WallCannRewards.com will pass on any information relating to suspected fraudulent activity to appropriate authorities.
- With organizations that we operate but do not own, your information will be shared with that business. Please note, that we only go into partnerships with stores who have the same regard to Privacy as we do.
- From time to time we provide statistical information about sales, trading patterns and navigation techniques to reputable third parties. This may comprise data collected about you and other users to form aggregate results. However, we will not provide any direct personal information that identifies you as our customer.
Verification of Members
We do use various details to verify information given to us by our members. At times, we use:
- names on member accounts to compare with information on credit cards
- we use member phone numbers and email addresses provided to us to communicate with customers about payments
- we use member addresses to check against credit card billing addresses etc.
- in cases where fraud or other crime is suspected, we do communicate with Police, Banks and other relevant authorities
Many of these checks are done manually and communication is handled carefully by a member of WallCann-Trader.com and WallCannRewards.com own Customer Experience team.
Accessing Your Information
If you create an account with WallCann-Trader.com or WallCannRewards.com :
- any information submitted by you can be viewed and changed by you at any time if the information is incorrect or out of date; and
- you will be able to edit your profile on the My Rewards section of WallCannRewards.com
- to view the entirety of information retained in relation to your account, please contact us and we will arrange for a copy to be forwarded to you.
- To make changes to your account details, log-in to "My Rewards" using your membership email address and password. Once logged in you are able to change your email address, password and billing details. Simply update the appropriate fields and click on “Change” to save the changes.
Information Security
- All information submitted to WallCann-Trader.com is secured using Secure Sockets Layer (SSL) software.
- Information sitting on the Wallcann-Trader.com.au and WallCannRewards.com website is protected by state-of-the-art encryption and firewall technology
Security Tips
- Avoid using the same password for multiple online accounts.
- WallCann-Trader.com and WallCannRewards.com will never e-mail or call a customer or member and ask that they disclose or verify their WallCannRewards.com password, credit card, or banking account number. Such information should only be submitted when completing an order on WallCann-Trader.com , contacting WallCann-Trader.com or WallCannRewards.com directly, or when making updates to the "My Rewards".
- If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to WallCann-Trader.com and WallCannRewards.com for investigation.
Other Privacy information you should be aware of
Sign out or close your browser once you have finished shopping within WallCann-Trader.com and WallCannRewards.com or associate partner stores. This is to ensure that others cannot access your account and personal information.
If you share a computer with someone or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your computer.
- You are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet.
- Further Privacy information can be obtained on the Australian Privacy Commissioner's Web Site
Membership
A WallCannRewards.com member may not have more than one active membership, whether this is by use of name, email address, an alias or combination thereof. If you breach this condition, you may be liable for the recovery of any benefits obtained this way, such as Gift Vouchers / Gift Certificates, promotional benefits and the value therein.
Membership accounts are non-transferable. You may update, edit or terminate your membership account at any time. You agree to maintain and update the information as supplied by yourself to ensure accuracy at all times.
As a WallCannRewards.com member, you are responsible for maintaining the confidentiality of your own membership account and password. You agree to take responsibility for all activities that occur under your membership account and password.
Delivery
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with courier partners who we believe will always do their best to deliver products by the estimated delivery date.
It is the responsibility of the customer to inform WallCann-Trader.com and WallCannRewards.com if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion.
As a guide only, our couriers attempt to deliver to business addresses between 9am and 5pm, and to home addresses up until 6pm. Unfortunately, we are unable give a guaranteed time of delivery.
We recommend that you enter a delivery address where someone will be during the hours of 9am and 7pm (or 5pm for businesses) on the delivery day.
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery.
Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
Virus Warning
All care is taken to ensure that WallCannRewards.com.au websites and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.
Links to Other Websites
WallCann-Trader.com and WallCannRewards.com provide links to other websites maintained by other companies, associations, organisations and government departments. WallCann-Trader.com and WallCannRewards.com provide these links in the best interest of our members and customers and as such has endeavoured to ensure they meet our high quality standards. However, WallCann-Trader.com and WallCannRewards.com do not accept any responsibility for the control and accuracy of content found in these websites.
Copyright
Copyright in the WallCann-Trader.com and WallCannRewards.com website is property of WallCann Pty Ltd. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of WallCann-Trader.com and WallCannRewards.com and third parties. This property may only be used for the purposes of browsing the WallCann-Trader.com and WallCannRewards.com websites and acquiring goods and services of WallCann-Trader.com and WallCannRewards.com.
Applicable Law
These Terms and Conditions are governed by the laws in force in South Australia, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of South Australia, Australia and any courts, which may hear appeals from those courts.